01 Who we are
AI Subscription BD is a digital subscription platform operated by Ofuran Online Solution, Trade License Number 797040878506, from Baburhat, Dimla 5350, Nilphamari, Bangladesh. Questions about this policy may be sent to support@educativesite.com or 01724393534.
02 Information we collect
Depending on how you use the platform, we may collect:
- Account information such as your full name, email address, mobile number, password hash, verification status, and login timestamps.
- Referral information such as your referral code, a code you used, referral totals, subscription counts, and referral discount balance.
- Order and subscription information such as selected product, price calculations, discounts, payable amount, order status, subscription validity, gateway reference, and transaction timestamps.
- Content and communications such as reviews, support messages, and account notifications.
- Technical information such as IP address, browser or device information, session data, language/theme choices, security logs, and aggregated visitor statistics.
03 How we use information
We use information to create and verify accounts, authenticate users, process orders, calculate prices and referral benefits, activate subscriptions, deliver OTP and service messages, provide customer support, display approved reviews, maintain records, prevent abuse, improve the website, and comply with applicable legal obligations.
04 Payment information
Payments are processed through EPS and participating financial service providers. Those providers process payment credentials under their own terms and privacy practices. Our system receives and retains the order, amount, payment status, gateway reference, and other reconciliation information needed to confirm and support a purchase; it is not designed to store your card, bank-account, or mobile-financial-service password or PIN.
05 Cookies and local storage
We use essential session cookies for security and account access. If you select “Remember login,” a protected remember-login token may be stored for up to 30 days. Theme and language preferences may be stored in your browser. Disabling essential cookies can prevent login, checkout, or other protected features from working.
06 When information may be shared
We do not sell personal information. We may share only the information reasonably necessary with EPS and payment partners, hosting and infrastructure providers, email or SMS delivery providers, professional advisers, or government and regulatory authorities when required by applicable law, a lawful request, fraud prevention, or the protection of users and the platform.
07 Data retention
We keep account, order, subscription, referral, security, and communication records only for as long as reasonably required to provide the service, resolve disputes, prevent fraud, maintain financial records, and meet legal or regulatory duties. Some transaction records may need to be retained after an account is closed.
08 Security
We use reasonable administrative and technical safeguards, including password hashing, prepared database queries, CSRF protection, access controls, rate limiting, secure session practices, and restricted uploads. No internet service can guarantee absolute security, so users should keep passwords and OTP codes confidential and contact us immediately if an account may be compromised.
09 Your choices and requests
You may update available profile information from My Profile or contact us to request access, correction, or deletion of eligible personal information. We may need to verify your identity and may retain information that is required for transactions, security, dispute resolution, or applicable law. You may disable remember-login by logging out and can change browser storage or cookie settings from your device.
10 Children and legal capacity
The platform is intended for people who can lawfully enter into a purchase agreement. A person who has not reached the applicable age of legal capacity should use the service only with the involvement and consent of a parent or legal guardian.
11 Policy updates
We may update this policy when the service, technology, or applicable requirements change. The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website or account notifications where appropriate.